User Agreement

2.1. The Service provides intangible digital goods: the Conchshell software and licences for it.

2.2. The application itself is distributed free of charge. What is paid for is a licence key, which enables synchronisation of saved connections between the User's devices.

2.3. The licence is a one-off purchase. There is no subscription: nothing is charged again and nothing needs renewing.

2.4. The licence key is delivered electronically once payment is confirmed, to the e-mail address given at purchase.

2.5. The User understands and agrees that the value of the digital goods lies in the software itself, its maintenance and its updates, not in the exclusivity of individual features.

2.6. The Service makes no claim and gives no guarantee that individual features of the application are unavailable in other products.

3.1. The Service is provided “AS IS”.

3.2. The Administration does not guarantee: that the Service will meet the User's expectations; that any financial, commercial, professional or other outcome will be achieved; or that the Service will run without interruption or error.

3.3. The Administration is not liable for: any direct or indirect losses, including lost profit; the consequences of the User's use of the materials obtained; the acts or omissions of third parties; or temporary technical failures and access restrictions.

3.4. The application is a means of reaching systems that the User administers themselves. The Administration is not liable for the state of those systems, for the data on them, or for the consequences of commands the User issues through the application.

3.5. All decisions about applying the materials, recommendations and services are made by the User independently and at their own risk.

4.1. The Service is not intended to encourage, organise or assist unlawful activity.

4.2. The User undertakes to connect only to systems they are entitled to access, and to use the Service solely within applicable law and the rules of third parties.

4.3. Responsibility for the lawfulness of the use of the Service's materials and services rests entirely with the User.

5.1. The application and the materials on the website are protected by intellectual property law. The source code of the application is neither published nor transferred to the User.

5.2. The User must not copy, distribute, resell or pass to third parties licence keys or builds of the application, nor reverse-engineer, decompile or circumvent the licence check, except where the law expressly permits it.

5.3. The application includes third-party components, each under its own licence. The list, with the licence texts, is available inside the application under “About”.

5.4. Infringement of intellectual property rights may lead to revocation of the issued licence and to restriction of access to the Service without compensation.

6.1. The Administration may suspend or restrict the User's access to the Service, including revoking an issued licence, in the event of: breach of this Agreement; detected abuse, including distribution of a licence key; or requirements of the law or of payment providers.

6.2. Restriction of access does not release the User from obligations already incurred.

6.3. The Administration reserves the right to refuse service to Users whose actions may create heightened risk for the Service, for payment providers or for third parties.

7.1. Payment is made on the terms stated in the Service before payment. The price and the contents of the licence are stated on the purchase page.

7.2. Payment is processed by a payment provider. Card details are handled by that provider and are not passed to the Administration.

7.3. Because the goods are intangible and digital, money is not refunded once the licence key has been issued, except in the cases below.

7.4. A refund is possible if: the licence key was not issued because of a technical fault on the Service's side; or the key that was issued does not work and the fault could not be fixed.

7.5. To have a refund considered, the User must contact support within 24 hours of payment.

7.6. The decision on a refund is taken by the Administration case by case.

7.7. The User undertakes not to initiate a chargeback through the payment systems without first contacting the Service's support.

8.1. How information is collected, used and protected is set out in the Privacy Policy, which forms an integral part of this Agreement.

8.2. The Administration collects the minimum data needed to run the Service and takes reasonable measures to protect it, but does not guarantee absolute security of information in transit.

9.1. The Administration may amend this Agreement.

9.2. The current revision is published on this page; its date is stated at the top of the document.

9.3. Continued use of the Service means the User accepts the updated terms.

10.1. Support: support@conchshell.app. Enquiries are accepted in English and Russian.

10.2. The same address is shown inside the application, under “About”, and in the footer of every page of the website.

By installing the Conchshell application and/or paying for a licence, the User confirms that they have read this Agreement and accept its terms in full.